Coronavirus: Agency Programs and Service Updates

Senior Services is monitoring updates related to the spread of the Coronavirus daily. Most people who become infected experience mild illness and recover, but it can be more severe for some with compromised or already weakened immune systems. Our goal, as always, is to do the best we can to keep the people we serve, our volunteers, and staff safe and healthy.

Here are our recommendations and reminders to help you avoid contracting and spreading COVID-19.

A Message from Our President & CEO

For Senior Services Participants

For Senior Services Staff

We send a tremendous thank you to the community who has reached out to ask about ways to help during this time. There are a few item donations that would aid in our efforts to keep participants and staff safe:

Items Needed

Program and Service Updates

As we respond to the Coronavirus pandemic, Senior Services is committed to keeping you informed about the latest changes to our services, programs, and operations. Please check here for the latest updates and adjustments.

Senior Services Will Distribute Masks to Participants
Service Update – April 28, 2020

Senior Services will begin delivering masks to program participants this week as part of the Mask the City initiative. Partners across the community are joining the effort to provide masks for seniors and residents with limited income to help them comply with CDC recommendations. The project is asking people to wear masks for the next 40 days when they leave their homes or when it is difficult to maintain social distancing.

Williams Adult Day Center
Service Update – April 6, 2020

After careful consideration, we have made the very difficult decision to suspend operations at the Williams Adult Day Center. The Center’s last day operating for participants was Monday, April 6. While staff has been taking every protocol and precaution to keep themselves and participants safe, we’ve reached a point where it is safest for all parties to discontinue service at this time.  As always, we remain committed to continuing to serve and support families who depend on the Williams Center and we are making some adjustments to ensure we are still as available as possible to support the needs of participants and their families during this time:

  1. Virtual support groups are being led by volunteer Ann Hiatt and are available twice per week for family caregivers.
  2. Staff is individually consulting with families who may need in-home support while the Center is closed.
  3. Staff will maintain regular phone calls to participants/families to check on them throughout the closure. We will work to meet unmet needs and keep families connected to resources as we are able.

Please call 336-724-2155 for more information about the Williams Center.

Thank you for working with us to do all we can to help limit the spread of this infection.

Senior Services Shorefair Office
Operations Update – March 30, 2020

Effective Monday, March 30; Senior Services’ Shorefair office will be closed to the public. Staff members will work remotely until further notice; with limited on-site hours available for staff needing to complete essential functions that cannot be done from home. As always, our office staff are equipped to respond to phone calls, emails, and inquiries for assistance – and prepared to continue to support and provide vital services to participants in our programs.  The Williams Adult Day Center and Home Care programs are continuing to operate on a normal schedule with enhanced safety protocols. Remember, to visit this page often for the latest updates on changes to services and programs including Meals-on-Wheels and Senior Lunch. Lastly, to those who have inquired about ways to help, thank you! Please note we will be available to accept donations of shelf-stable food on Mondays, between 11:00 am and 2:00 pm. Please drop them at the Meals-on-Wheels entrance at the back of our building, under the portico.  Stay safe, stay healthy!

Service Update – March 23, 2020

Senior Services is making adjustments to the way we deliver services to ensure we are keeping the seniors we serve, volunteers, and staff safe. In an effort to reduce exposure to the COVID-19 virus Senior Services will suspend daily hot meal deliveries after this Friday, March 27 and instead transition to delivering a 5-pack of frozen meals to Meals-on-Wheels participants once a week until further notice. Staff and volunteers will continue to check in with participants regularly, via telephone, during this weekly delivery protocol.

Senior Lunch
Service Update – March 16, 2020

Senior Services has suspended the Senior Lunch (group nutrition) program until further notice. Seniors who attended one of the four nutrition sites during the week, will receive regular check-in phone calls from staff. We will work with participants as best we can to ensure nutritional needs are met during this time.

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