Senior Services of Winston Salem, NC
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Community Resource Connections
The Community Resource Connections of North Carolina (CRC) maintains a coordinated system of information and provides access for all people seeking long-term support and services. With this coordination comes clarity of choices and informed decision making.

A CRC is one of the primary vehicles to modernize long-term care systems by supporting individuals of all disabilities and incomes and helping them make informed, cost-effective choices regarding necessary services. Referring to the CRC may reduce inappropriate or premature institutionalization of a senior.

The CRC is North Carolina's implementation of Aging and Disability Resource Center grants from the Administration on Aging and the Centers for Medicare & Medicaid Services.

Locally, Senior Services is the Lead Agency for the Community Resource Connections of Forsyth County. Trained Help Line Counselors are available to listen to your concerns, complete comprehensive assessments, and share information about the different service providers. Counselors may either refer you to appropriate resources or contact partners within the CRC network on your behalf to begin the referral process. A list of the partnering agencies is below. Counselors often follow up to make sure that you have received the help you need.

In addition to providing phone consultations, our Aging Resource Counselors conduct in-person meetings with seniors who seek information on aging-related matters.

The counselors are also certified by the Seniors’ Health Insurance Information Program and are qualified to assist with Medicare, Medicaid and other insurance questions.

Functions of a CRC
  • Awareness and information
  • Public education
  • Information about long-term services and supports options
  • Assistance
  • Options counseling
  • Benefits counseling
  • Employment options counseling
  • Crisis intervention
  • Planning for future long-term services needs
  • Access
  • Assistance in gaining access to private-pay services
  • Facilitation of programmatic and financial eligibility determination
  • Uniform access to all public programs
Forsyth County CRC Partners

The Adaptables, Inc., CIL
    3908 Westpoint Blvd., Suite B
    Winston-Salem, NC 27103
    Phone: 336-767-7060

The Shepherd’s Center of Greater Winston-Salem
    1700 Ebert Street
    Winston-Salem, NC 27103
    Phone: 336-748-0217

Hospice and Palliative CareCenter Community Support System
    101 Hospice Lane
    Winston-Salem, NC 27103
    Phone: 336-768-3972

Alzheimer’s Association
    231 Melrose Street
    Winston-Salem, NC 27103
    Phone: 336-724-2115

Area Agency on Aging
    400 West Fourth Street, Suite 400
    Winston-Salem, NC 27101
    Phone: 336-761-2111

Campbell Disability Center
    P.O. Box 5746
    Winston-Salem, NC 27113
    Phone: 336-995-5746
    Toll Free: 866-807-5835

Department of Social Services – Adult Services Division
    741 North Highland Avenue
    Winston-Salem, NC 27101
    Phone: 336-703-3400

Senior Financial Care
    8064 Northpoint Road, Suite 204
    Winston-Salem, NC 27106
    Phone: 336-896-1328

    P.O. Box 2511
    Winston-Salem, NC 27012
    Phone: 336-727-2000

Therapeutic Alternatives, Inc.
    4720 Heath Dairy Road
    Randleman, NC 27317
    Phone: 336-706-0448

North Carolina CRCs for Aging & Disabilities
Below is a listing of the CRC programs in North Carolina.

    Surry County ADRC
    1218 State Street, Suite 200
    Mt. Airy, NC 27030

    Forsyth County ADRC
    2895 Shorefair Drive
    Winston-Salem, NC 27108

Chatham, Orange
    Chatham County Council on Aging and Collaborators
    P.O. Box 715
    Pittsboro, NC 27312

    Mecklenberg County Collaborators
    P.O. Box 35008
    Charlotte, NC 28026-0707

    Cabarrus County Department of Aging and Collaborators
    P.O. Box 707
    Concord, NC 28026-0707

Guilford, Montgomery, Rockingham, Caswell, Alamance, Randolph, Davidson
    Piedmont Triad Collaborators
    P.O. Box 21993
    Greensboro, NC

Haywood, Jackson, Macon
    Mountain Projects and Collaborators
    2251 Old Balsam Road
    Waynesville, NC 27609

    Resources for Seniors, Inc., in Wake County and Collaborators
    1110 Navaho Drive
    Suite 400
    Raleigh, NC 27609

Senior Services
Address: 2895 Shorefair Dr.
Winston-Salem, NC 27105
Email: Senior Services
Helpline: 336-724-2040
Hours: M-F
8:00am to 5:00pm

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