Senior Services of Winston Salem, NC Donate to Senior Services
 
Help Line   336-724-2040
Help Line is your “one-stop-shop” for finding information regarding services in Forsyth County for seniors. Aging Resources Counselors are available to guide seniors, their families, caregivers, and professionals through a variety of existing local programs and resources designed to help seniors maintain their independence.

The counselors are available to listen to your concerns, complete comprehensive assessments, and share information about the different service providers. Counselors may either refer you to appropriate resources or contact programs of your choosing on your behalf to begin the referral process. Counselors often follow up to make sure that you have received the help you need.

In addition to providing phone consultations, our Aging Resource Counselors conduct in-person meetings with seniors who seek information on aging-related matters.

The counselors are also certified by the Seniors’ Health Insurance Information Program and are qualified to assist with Medicare, Medicaid and other insurance questions.
Standard Services

  • Confidential comprehensive screenings to identify personal care, financial, housing, caregiving and other community resource needs
  • Benefits counseling and eligibility screening for public long-term support resources
  • Information and options counseling on private pay long-term support services
  • Referrals to appropriate community resources
  • Employment options counseling
  • Help in planning for future long-term support needs
  • Public education of community resources for older adults
Additional Services

2010 Directory Of Services for Older Adults in Forsyth County, a comprehensive listing of services that can assist the elderly of Forsyth County. Directories are updated annually and are available free of charge.

Resource Library, a free educational service to the residents of Forsyth County in need of educational materials regarding a variety of aging and caregiving related issues.

Fact Sheets full of informational and educational references on a variety of aging issues such as: Community Resources, Hiring a Caregiver, Choosing a Home Care Agency, Housing Options, Support Groups, and Legal Matters.

Operation Fan/Heat Relief Project in Forsyth County for the past several years in conjunction with Duke Energy and the Northwest Piedmont Council of Governments.

 
Our Help Line
We provide service via phone or email
Email:  Help Line
Phone:  336-724-2040
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Senior Services
Address: 2895 Shorefair Dr.
Winston-Salem, NC 27105
Phone:
Fax:
336-725-0907
336-724-2010
Email: Senior Services
Helpline: 336-724-2040
Hours: M-F
8:00am to 5:00pm
 



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