The Community Resource Connections of North Carolina (CRC) maintains a coordinated system of information and provides access for all people seeking long-term support and services. With this coordination comes clarity of choices and informed decision making.

A CRC is one of the primary vehicles to modernize long-term care systems by supporting individuals of all disabilities and incomes and helping them make informed, cost-effective choices regarding necessary services. Referring to the CRC may reduce inappropriate or premature institutionalization of a senior.

The CRC is North Carolina's implementation of Aging and Disability Resource Center grants from the Administration on Aging and the Centers for Medicare & Medicaid Services.

Locally, Senior Services is the Lead Agency for the Community Resource Connections of Forsyth County. Trained Help Line Counselors are available to listen to your concerns, complete comprehensive assessments, and share information about the different service providers. Counselors may either refer you to appropriate resources or contact partners within the CRC network on your behalf to begin the referral process. A list of the partnering agencies is below. Counselors often follow up to make sure that you have received the help you need.

In addition to providing phone consultations, our Aging Resource Counselors conduct in-person meetings with seniors who seek information on aging-related matters.

The counselors are also certified by the Seniors’ Health Insurance Information Program and are qualified to assist with Medicare, Medicaid and other insurance questions.

• Awareness and information
• Public education
• Information about long-term services and supports options
• Assistance
• Options counseling
• Benefits counseling
• Employment options counseling
• Crisis intervention
• Planning for future long-term services needs
• Access
• Assistance in gaining access to private-pay services
• Facilitation of programmatic and financial eligibility determination
• Uniform access to all public programs

The Adaptables, Inc.
    3650 Patterson Avenue – Suite B
    Winston-Salem, NC 27105-3500
    Phone: 336-767-7060
    TTY: 336-767-7008
    Toll Free: 866-894-3103
    theadaptables@theadaptables.com

The Shepherd’s Center of Greater Winston-Salem
    1700 Ebert Street
    Winston-Salem, NC 27103
    Phone: 336-748-0217
    www.shepherdscenter.org

Hospice and Palliative CareCenter Community Support System
    101 Hospice Lane
    Winston-Salem, NC 27103
    Phone: 336-768-3972
   www.hospicecarecenter.org

Alzheimer’s Association
    231 Melrose Street
    Winston-Salem, NC 27103
    Phone: 336-724-2115

Area Agency on Aging
    400 West Fourth Street, Suite 400
    Winston-Salem, NC 27101
    Phone: 336-761-2111
    www.nwpcog.org

Campbell Disability Center
    P.O. Box 5746
    Winston-Salem, NC 27113
    Phone: 336-995-5746
    Toll Free: 866-807-5835

Department of Social Services – Adult Services Division
    741 North Highland Avenue
    Winston-Salem, NC 27101
    Phone: 336-703-3400
    www.www.co.forsyth.nc.us/dss/adult_main.aspx

Senior Financial Care
    8064 Northpoint Road, Suite 204
    Winston-Salem, NC 27106
    Phone: 336-896-1328

Trans-AID
    P.O. Box 2511
    Winston-Salem, NC 27012
    Phone: 336-727-2000

Therapeutic Alternatives, Inc.
    4720 Heath Dairy Road
    Randleman, NC 27317
    Phone: 336-706-0448
    www.mytahome.com